Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
6.8
Location
8.2
Service
8.4
Dining
6.8
Guest reviews
7.4/10
based on 5 reviews
7.7
7.7/10based on 1220 reviews
Henry
United Kingdom,
February
2024
8.2/10
The hotel has a nice view and great sunlight in the rooms. It is not very big, but good enough for a stay in Singapore. Some ventilation improvements could be made before check-in. The staff is cooperative and dedicated, providing a warm and supportive service. The location is convenient, close to the airport, MRT stations, and Geylang food street. The dining options offer a wide variety of Asian and Western choices, although some may find them costly and underwhelming. Overall, it's a comfortable stay with friendly service and a convenient location.
Rooms
8.0
The rooms had a nice view and great sunlight.
Service
9.0
The staff is friendly and very supportive.
Location
9.0
The hotel is really good, only 5 mins walking distance from Paya Lebar MRT station.
Dining
7.0
The dining offers a wide variety of Asian options and Western options.
Facilities
8.0
The facilities are convenient and well-kept.
John
United Kingdom,
February
2024
7.6/10
The hotel offers a nice view and great sunlight in the rooms, but more suitable for a single person as the space may feel cramped and the strong urine odor from the toilet affected my stay. The friendly and supportive service was suitable for business travel. The convenient location near shopping malls, MRT stations, and bus stops made exploring the area easy. The dining experience, particularly Asian options, was the highlight of my stay.
Rooms
5.0
The rooms had a nice view and great sunlight, but felt cramped for two people and had a noticeable strong urine odor from the toilet.
Service
8.0
The service was friendly, very supportive, and suitable for business travel.
Location
9.0
The hotel's location near shopping malls, MRT stations, and bus stops made it easy to explore the area.
Dining
9.0
The dining experience, especially the Asian options, was excellent.
Facilities
7.0
The facilities were suitable for business travel and small conference groups.
Peter
United Kingdom,
October
2023
7.6/10
However, the dining experience could be improved with more variety and better temperature control. The price is reasonable, though some amenities may not fully meet expectations.
Rooms
7.0
The room I stayed in was big and cozy but more suitable for a single person due to its size.
Service
8.0
The service provided was very good, especially the front office staff who went out of their way to assist me when I needed help.
Location
9.0
The hotel is conveniently located near the MRT, making it easy to access various dining and shopping options. Paya Lebar Square is just a short walk away.
Dining
6.0
The dining experience was satisfactory, although some improvements could be made to enhance the overall quality.
Facilities
The hotel offers essential facilities for a comfortable stay.
Joe
United Kingdom,
August
2023
6.6/10
The hotel's location is a plus point, being close to the airport and convenient for exploring nearby Geylang food street. The rooms, while a good size, had a strong urine odor coming from the toilet, which was a bit unpleasant. The service was friendly and helpful, especially the front office staff who assisted me when I arrived without room keys. The dining experience had its highs and lows, with some dishes being excellent while others were disappointing. The facilities overall were fine, catering to basic needs.
Rooms
6.0
The room was a good size, but there was a strong urine odor present.
Service
8.0
The service was friendly and helpful, especially in assisting with my arrival without room keys.
Location
7.0
The hotel's plus point is its close proximity to the airport and convenience for exploring nearby Geylang food street.
Dining
5.0
The dining experience had its ups and downs, with some dishes being excellent while others were disappointing.
Facilities
7.0
The facilities were adequate for basic needs.
Peter
United States,
June
2023
7.8/10
The hotel offers beautiful rooms as advertised, though the dining experience could be improved. The service was friendly and helpful, making the stay enjoyable. The location is convenient for exploring Singapore, but may feel crowded at times.
Rooms
8.0
The rooms were clean, comfortable, and just like the ones in the pictures, complete with a sofa and table.
Service
9.0
The staff was friendly and attending, especially one front office guy who helped me when I needed access to the lift without my room keys.
Location
7.0
The hotel's location makes it very easy to get around Singapore and is close to places like PLQ and Singpost.
Dining
7.0
The dining experience was good overall, but some dishes could have been hotter towards the end of the meal.
Facilities
8.0
The facilities were great, with everything needed for a comfortable stay.
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